Terms of service

These Terms of Service (“Terms”) govern your use of the website operated by Epiderma Elite. By accessing or using our website and purchasing from us, you agree to be bound by these Terms.

If you do not agree, please do not use our services.

1. Account Terms

  • You agree to provide current, complete, and accurate information for all purchases.

  • You are responsible for maintaining the confidentiality of your account details.

  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Pricing and Payment

  • All prices are listed in INR (₹) unless stated otherwise.

  • Prices are subject to change without prior notice.

  • We accept payments through secure third-party payment gateways.

  • You agree to provide valid payment information and authorize us to charge the applicable amount.

3. Product Descriptions

  • We strive to ensure that all product descriptions, images, and details are accurate.

  • However, we do not guarantee that all information is error-free, complete, or current.

  • Slight variations in colour, packaging, or appearance may occur.

4. Order Acceptance

  • Placing an order does not guarantee acceptance.

  • We reserve the right to refuse or cancel any order for reasons including:

    • Product unavailability

    • Errors in pricing or product information

    • Suspicion of fraudulent activity

  • If your order is cancelled after payment, a full refund will be processed.

5. Shipping and Delivery

  • Orders are processed within 4-5 Days unless otherwise stated.

  • Delivery timelines may vary depending on location and courier partners.

  • Delays may occur due to unforeseen circumstances (e.g., weather, logistics issues).

  • We are not liable for delays once the order has been handed over to the courier.

6. Returns and Refunds

  • Returns and refunds are subject to our Return Policy.

  • Products must be returned in unused and original condition (unless defective).

  • Refund timelines may vary depending on the payment method and processing time.

For assistance, contact us at epidermaelite@gmail.com

7. Prohibited Uses

You agree not to use our website or services:

  • For unlawful purposes

  • To violate any applicable laws or regulations

  • To infringe on intellectual property rights

  • To transmit malicious code or harmful content

  • To engage in fraudulent or misleading activities

We reserve the right to terminate access for violations.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Epiderma Elite shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our liability is limited to the amount paid by you for the product in question.

9. Intellectual Property

All content on this website—including text, images, logos, and designs—is the property of Epiderma Elite and is protected by applicable intellectual property laws.

Unauthorized use is strictly prohibited.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will be effective immediately upon posting on this page. Continued use of the website constitutes acceptance of those changes.

12. Contact Information

For any questions regarding these Terms, please contact us:

  • Email: epidermaelite@gmail.com